Why Most AI Pilots Fail — And How Jim Palermo at Red Hat Turned Experiments into Impact
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In this episode of Breakthrough Innovation, we talk with Jim Palermo, former Global CIO of Red Hat, where he helped lead massive transformation efforts across hybrid cloud, FinOps, and enterprise AI — all while staying rooted in Red Hat’s open-source DNA.
Jim shares a rare, behind-the-scenes look at how one of the world’s most influential tech companies scaled innovation — and what it really takes to build experiments into enterprise culture.
🧠 How Red Hat created an AI Center of Excellence without slowing teams down
🛡️ Why a lightweight governance model beat traditional command-and-control
💬 The power of open decision frameworks and inclusive experimentation
⚙️ Why IT must become business translators, not just tech service providers
💡 How “quarterly experiments” helped Red Hat fail faster — and smarter
This is a masterclass for CIOs, transformation leaders, and enterprise teams wrestling with scale, complexity, and the human side of innovation.
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