In this solo episode, Bill talks about something you might not usually think of as a business skill – curiosity – and how it can be a game-changer for pet groomers.

Bill reflects on his own journey and shares how being curious, always asking questions and wanting to understand more have helped him grow his business. While many groomers are naturally curious about grooming tools and techniques, Bill explains that the real growth happens when we take that same mindset and apply it to the business side of things too.

He talks about how staying curious about pricing, marketing, customer behaviour, and industry trends can lead to better decisions and more success. Whether it’s reading a new book, questioning how things are done, or just asking “why?”, curiosity helps you stay ahead of the game.

Bill also shares a key lesson from Arnold Schwarzenegger’s book, Be Useful – reminding listeners that successful people are always learning, asking questions, and staying open to change.

This episode is all about keeping an open mind, staying curious, and refusing to settle for “that’s just how we’ve always done it.”

💬 Key Takeaways

• Curiosity is a superpower. The more you ask, the more you learn – and grow.
• Don’t just be curious about grooming. Apply it to your pricing, marketing, and business systems too.
• Routines can lead to ruts. Question what you do – and why you do it – to stay fresh and competitive.
• Curious people make better decisions. The more you know, the more confidently you can adapt.
• Always be learning. Books, podcasts, conversations – it all helps you improve your business.

You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!

And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/