How do I recover access to my Google Business Profile if an old employee still controls it?
Manage episode 523267558 series 3613697
Losing control of your Google Business Profile to a former employee is more common than you think—and it can feel like losing the keys to your digital storefront. In this episode, Jon and Hope walk through the exact steps you need to take to regain access, from reaching out to the former employee directly to using Google's official ownership request process.
You'll learn:
- Why this situation happens and how to prevent it from happening again
- The 3–7 day ownership request timeline and what to expect
- What documents you need ready for Google's verification process
- When to escalate to Google support and how to handle malicious behavior
- Smart prevention strategies like dedicated business accounts and access audits
- What to do while you're waiting to regain control
Whether you're currently locked out or want to protect your business from this scenario, this episode gives you a clear roadmap to take back control of one of your most important local marketing assets.
Read the full blog post here:
How Do I Recover Access to My Google Business Profile if an Old Employee Still Controls It?
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34 episodes