In this eye-opening episode of Legacy Lounge, host Brin’na Rollins Williams dives into the Five Languages of Appreciation in the workplace—and the costly mistake leaders make when they fail to speak them.

Brin’na recounts a painful lesson from her time at Target, where a high-performing team member walked away because, despite constant praise, she didn’t feel seen. Why? Because Brin’na was speaking her own language of appreciation, not the team member’s. That moment cost her $120,000—and became a major turning point in her leadership journey.

If you’ve ever wondered why your recognition programs aren’t landing, this episode is your wake-up call. Brin’na outlines the differences between the five languages (Words of Affirmation, Quality Time, Acts of Service, Gifts, and Physical Touch) and shares practical tools to create an appreciation strategy that works.

🔑 Key Takeaways:

• Stop Appreciation Bombing – You’re not making people feel seen by throwing your own preferred praise style at everyone.

• One Size Doesn’t Fit All – Learn the five unique languages of workplace appreciation.

• Audit Your Leadership Style – Brin’na shares 3 powerful questions to identify what makes your team feel genuinely valued.

• Recognition That Retains – When people feel seen, they stay. Engagement goes up, turnover goes down.

• Make Appreciation Personal – Performance reviews shift from dread to dialogue when people feel consistently recognized.

🛠️ Try This:

✅ Ask your team these 3 questions:

1. When have you felt most appreciated at work?

2. What did the person do to make you feel that way?

3. What makes you feel valued day to day?

✅ Build an Appreciation Map — note your team’s primary languages and recognize accordingly.

✅ Offer Recognition Choices — let team members choose between public praise, a handwritten note, a one-on-one lunch, or project support.

Connect at https://www.legacyfulfilled.com/