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From Server to COO: How Kirk Grogan is Redefining Tipping
Manage episode 512612637 series 3600206
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In this episode of The Prosper Brief, host Anthony Zaller sits down with Kirk Grogan, COO and Co-Founder of TipHaus, to unpack the complex, evolving world of tip management in the hospitality industry. From automating compliance across 37+ states to processing over $5 billion in tips annually, TipHaus is revolutionizing how restaurants handle payouts, avoid legal pitfalls, and retain staff in a cashless world. Kirk shares his journey from Chili’s host to hospitality tech founder, offering practical wisdom and deep insight on labor, compliance, digital transformation, and elevating the tipped workforce.
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