In this episode of AI Readiness, Andy Davis is joined by James Garner, Head of AI & Data at Gleeds, to explore why so many AI rollouts underdeliver—and what to do about it.

James pulls no punches as he shares real-world lessons from organisations misfiring with tools like Microsoft Copilot. From wasted licences to cultural resistance, he explains why the problem isn’t the tech—it’s how we introduce it.

They discuss the critical role of mindset, literacy, and trust in driving adoption, and why most AI strategies fail before they start. You’ll hear why use cases aren’t the real starting point, and how simply asking “can AI do this for me?” can unlock powerful change.

💡 If your team has AI tools but no traction—this one’s for you.

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