Is your payment system costing you customers?

In this episode of 15M Mastery, we’re joined by Mitul Manish, Co-Founder and CPO of Open Wallet, to explore how self-custodial wallets can transform the iGaming experience by reducing payment friction, slashing costs, and improving player retention.

Mitul explains how traditional cross-border payments create bottlenecks, high fees, and customer frustration—especially in emerging markets. He breaks down how crypto wallets, Virtual Asset Service Providers (VASPs), and instant withdrawal systems can help operators create seamless, secure, and loyalty-driven experiences without the risks of custodial balances.

This episode is packed with practical advice for operators looking to pilot crypto payments, improve retention, and stay ahead of the curve in the shift from Web2 to Web3.

What You’ll Learn in This Episode

• Why cross-border payments create unnecessary friction for players
• How self-custodial wallets like Open Wallet & Metamask cut costs & delays
• The role of VASPs in converting crypto to fiat without SWIFT
• How to integrate Wallet Connect for faster onboarding & deposits
• Why instant withdrawals build trust & improve player lifetime value
• How self-custodial debit cards can drive real-world retention
• The future of Web3 in iGaming: faster, safer, smarter payments
• First steps for operators to pilot crypto deposits successfully

• 00:00 – Intro: The Problem with Cross-Border iGaming Payments
• 01:35 – How Self-Custodial Wallets Remove Friction
• 03:20 – What Are VASPs & How Do They Work?
• 05:10 – Simplifying Onboarding with Wallet Connect
• 07:05 – The Power of Instant Withdrawals for Loyalty
• 09:15 – Self-Custodial Debit Cards & Real-World Spending
• 11:50 – How to Pilot Crypto Deposits for iGaming
• 13:30 – Merging Web2 & Web3 for Seamless Player Experience

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Welcome to “15M Mastery,” the ultimate show for iGaming professionals, hosted by industry veteran Dmitry Belianin. With over 17 years of experience, Dmitry brings unparalleled insights and wisdom from top industry experts in just 15 minutes. Each episode delivers actionable strategies from all iGaming verticals to improve your personal and business performance. As the founder of Belianin, Dmitry also shares his expertise in nurturing high-potential iGaming startups. Subscribe to “15M Mastery” for concise, high-value content and stay ahead in the competitive world of iGaming.