AI isn't here to replace us—it's here to help us work smarter. In this episode, Hope Ottoviani shares how she leverages AI tools to streamline workflows, improve communication, and create SOPs in minutes. Whether you're looking to enhance productivity, automate routine tasks, or refine your messaging, this episode is packed with insights on how AI can be your secret weapon in the title industry.

What you'll learn from this episode

• How AI can help title professionals save time and boost efficiency
• Using ChatGPT for SOP creation, client communication, and problem-solving
• Ways AI tools like Gamma can generate professional PowerPoint presentations in minutes
• The right way to feed AI the right information for more accurate and useful results
• Why AI should be seen as a companion rather than a replacement in business

Resources mentioned in this episode

• Gamma
• Canva
• Zoom
• ChatGPT

About Hope Ottoviani

Hope Ottoviani has diverse work experience spanning various industries. Hope began their career in 2005 as a Dishwasher/Caterer at Nissan Pavilion/Jiffy Lube Live. Hope then worked as a Shift Runner at Domino's Pizza from 2005 to 2009. In 2009, they became a Crew Leader at Einstein's Café, staying until 2011. During this time, in 2010, they also had an internship at CBS Radio Station. In 2010, they joined Starbucks as barista and remained there until 2011. In 2011, they joined Clearmind Events as a Trainer/Authorized Distributor for a few months. Since 2011, they have worked at Alltech National Title, starting as a Settlement Processor and becoming an Operations Manager. Currently, they hold the position of National Director of Operations.

Hope Ottoviani completed an AA degree in Communications from Lord Fairfax Community College from 2007 to 2009. Hope then pursued a BA in Communications at Christopher Newport University from 2009 to 2011. Additionally, they obtained a certification as an insurance producer and title producer from ATG Title.

Connect with Hope

• Website: ATG Title
• LinkedIn: Hope Ottoviani

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