Summary

In this episode of the Web Usability podcast, Lucy Collins speaks with Kaye Moore, MD of Drum, about the importance of digital accessibility and inclusive design. Kaye shares her personal journey into the world of accessibility, shaped by her own health challenges, and discusses the evolution of digital practices over the years. The conversation emphasises the need for education in accessibility, the importance of engaging with the disabled community, and the business case for creating accessible digital experiences. Kaye envisions a future where accessibility is integrated into the design process from the start, making it a fundamental aspect of digital development.

takeaways

• Accessibility is a human right that should be prioritised.
• Personal experiences can profoundly shape one's understanding of accessibility.
• Education on accessibility needs to be integrated into design curricula.
• Engaging with the disabled community is essential for effective design.
• Accessibility tools benefit everyone, not just those with disabilities.
• Designing for accessibility can enhance business success and customer loyalty.
• Real representation in design teams leads to better outcomes for all users.
• Clients should be taken on a journey to understand accessibility.
• Compliance is just a starting point; true accessibility goes beyond it.
• The future of digital accessibility should focus on inclusivity and innovation.

• "We need to design for everyone."
• "Don't just listen; take action."
• "Accessibility is a human right."

00:00 Introduction to Digital Accessibility

01:22 Kaye Moore's Journey and the Birth of Drum

04:50 The Evolution of Digital Accessibility

09:23 The Importance of Education in Accessibility

12:24 Personal Experiences Shaping Accessibility Perspectives

17:32 Designing for Diverse Needs

20:48 Engaging the Disabled Community

24:48 The Business Case for Accessibility

28:52 Future Vision for Digital Accessibility

34:53 Motivation and the Human Right to Accessibility