“We were looking at why patients may sue doctors, and why some doctors get sued more than others. We have a process to identify benchmarking and give clinicians the chance to self-regulate. Because that’s really what professionals do.”

This episode features Dr. William Cooper, MD, President of the Center for Patient and Professional Advocacy (CPPA) at Vanderbilt University Medical Center. He shares how CPPA is using a proprietary algorithm and natural language processing to identify risk for malpractice suits before they happen, significantly improving outcomes.

What we cover:

• How patient experiences can predict clinical outcomes
• What data can reveal about clinician malpractice risk
• The connection between communication and surgical outcomes
• How peer feedback can effectively drive self-correction
• A case where malpractice was reduced by 85%

Follow Dr. Cooper's work at www.vumc.org/patient-professional-advocacy/vumc-cppa-home

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The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

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The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach