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Support at Home Q&A with Paul Sadler
Manage episode 518894386 series 3571534
In this special Q&A episode, Coral puts aged care leader Paul Sadler in the hot seat to answer the most pressing questions from providers, recipients, and sector professionals as the Support at Home program officially launches. With decades of experience influencing aged care policy and leading national organisations, Paul offers clarity, context, and practical insight into the reforms reshaping Australia’s home care landscape.
From co-contributions and grandfathering rules to care management codes and end-of-life pathways, this episode dives into the challenges facing providers. Coral brings real-world questions from the community, and Paul responds with grounded advice, policy interpretation, and candid reflections on what’s working and what still needs fixing.
It’s a rare chance to hear Paul and Coral share what rules they’d rewrite if given the chance. A thoughtful conversation that invites listeners to imagine a more responsive, compassionate aged care system.
In this episode:
- Sector sentiment leading up to the November 1 Support at Home rollout
- How clients are responding to the transition
- Clarification of the “no worse off” principle and grandfathered protections
- Impact of rising service unit prices on care hours and package value
- Risk of clients forfeiting packages due to unaffordable co-contributions
- Clinical care services exempt from co-contributions
- Providers’ concerns about delays in hardship application processing
- Clarification of codes for assistive technology and home modifications
- CHSP’s continuing relevance and risks of disbanding it
- Positives in Support at Home: AT/HM stream, end-of-life pathway, better classification targeting
- How to bill care management under the end-of-life pathway
- Coral and Paul’s “magic wand” rule changes to improve outcomes for older people
Resources mentioned:
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More about Your Aged Care Compass podcast:
Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is the client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. When we eventually needed extra support, we achieved this because we know Australia’s aged care system so well. We knew what programs could assist us and our parents.
Your Aged Care Compass podcast brings together not only our personal experience in supporting our parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We'll help you makes sense of Australia’s aged care system and bring you topics related to ageing as well. Legal, financial, health, forward planning and more.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a rating and review. We’d love you to share this podcast with any friends or family who have older loved ones.
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