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Dementia care with Dovida
Manage episode 503837930 series 3571534
Caring for someone with dementia or other cognitive decline can be challenging. There are some home care providers who empower their staff to excel at this. Today Coral chats with Amy Devlin, a registered nurse and Client Experience Manager at home care provider Dovida, about how they have tackled this. Amy’s journey from hospital nursing to community care has shaped her passion for supporting older Australians.
In the sometimes difficult area of providing dementia care, Dovida delivers. Their relationship-based approach, their in-house staff training, support and ongoing mentoring ensure Dovida caregivers provide continuity of care, dignity and respect for all clients and their families. And they offer 24-hour local support.
In this episode:
- Meaningful experiences that go beyond a clinical setting
- Ensuring clients receive high-quality, person-centred care in their homes
- The role of a Client Experience Manager in supporting care quality
- How Dovida is preparing for Support at Home
- The benefits of being a registered training organisation (RTO)
- Dovida trains caregivers to support people with dementia
- Use of immersive dementia rooms for hands-on learning
- The importance of caregiver coaches and on-the-ground mentoring
- Strategies for matching caregivers to clients
- Special considerations when supporting someone living with dementia
- A positive caregiver-client connection supports other family too
- Why continuity of care is essential for both clients and their loved ones
- How Dovida’s localised, 24-hour support model builds trust and reassurance
- Responding to challenging behaviours with empathy and tailored strategies
- Collaborative care planning with GPs, geriatricians, and Dementia Australia
Resources mentioned:
- Dementia behaviour management advisory services (DBMAS)
Connect with Amy Devlin and Dovida
- Amy Devlin LinkedIn
- Dovida website
Connect with Coral Wilkinson:
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More about Your Aged Care Compass podcast:
Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is the client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. When we eventually needed extra support, we achieved this because we know Australia’s aged care system so well. We knew what programs could assist us and our parents.
Your Aged Care Compass podcast brings together not only our personal experience in supporting our parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We'll help you makes sense of Australia’s aged care system and bring you topics related to ageing as well. Legal, financial, health, forward planning and more.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a rating and review. We’d love you to share this podcast with any friends or family who have older loved ones.
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