52. Innovating Operations For Brick and Mortar Businesses with Jordan Linscombe of Something New
Manage episode 465259277 series 3562776
SUMMARY:
In this episode we sit down with Jordan Linscombe, co-founder of Something New, a thriving brick-and-mortar bridal and formalwear boutique in Colorado Springs. Jordan and his wife, Mindy, have built a business that blends exceptional in-person experiences with a strong online presence—something rare in today’s digital landscape.
Jordan shares the inspiring journey behind Something New, from its humble beginnings in 2008 to scaling into an 18,000-square-foot space with a dedicated team. He dives into the key operational strategies that fueled their growth, the power of knowing when to outsource, and the pivotal moments that shaped their success.
We also explore the challenges of running a brick-and-mortar business in an evolving market, the importance of timing in entrepreneurship, and how Something New navigated the unprecedented hurdles of 2020. If you're an entrepreneur looking to balance passion with smart operations, this episode is packed with valuable insights.
Minute by Minute:
0:00 Introduction
3:16 The genesis of a bridal boutique
8:47 Putting in the time early on
13:23 Wrong timing and missing the signs
21:21 Moving from bridal into coaching
64 episodes