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The End of Best Practices: Why AI Demands a New Playbook

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Manage episode 513349575 series 3562569
Content provided by Knownwell. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Knownwell or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Best practices once drove growth. But in the AI era, they might be your biggest barrier to progress.

Courtney Baker, David DeWolf, and Mohan Rao break down why rigid frameworks like Lean, Agile, and NPS are no match for real-time transformation. They explore how AI is rewriting the rules—and why success now depends on constant reinvention, not static playbooks.

David steps into “AI in the Wild” to unpack a headline-grabbing statement from Walmart’s CEO: every job—2 million of them—is about to change because of AI. What does that mean for leaders everywhere?

Later, Courtney sits down with Andy Sitison, CTO of Share More Stories, to talk about human-centered transformation. They dig into practical AI ethics, how to protect authenticity in a world of generative noise, and what it really takes to build trust with technology.

📘 Download The New Retention Playbook: Knownwell.com/playbook

💬 Join the conversation on LinkedIn: https://www.linkedin.com/company/knownwell

🎧 Watch the full episode on YouTube: https://youtu.be/tYS_O8ByXCI

  continue reading

105 episodes

Artwork
iconShare
 
Manage episode 513349575 series 3562569
Content provided by Knownwell. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Knownwell or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Best practices once drove growth. But in the AI era, they might be your biggest barrier to progress.

Courtney Baker, David DeWolf, and Mohan Rao break down why rigid frameworks like Lean, Agile, and NPS are no match for real-time transformation. They explore how AI is rewriting the rules—and why success now depends on constant reinvention, not static playbooks.

David steps into “AI in the Wild” to unpack a headline-grabbing statement from Walmart’s CEO: every job—2 million of them—is about to change because of AI. What does that mean for leaders everywhere?

Later, Courtney sits down with Andy Sitison, CTO of Share More Stories, to talk about human-centered transformation. They dig into practical AI ethics, how to protect authenticity in a world of generative noise, and what it really takes to build trust with technology.

📘 Download The New Retention Playbook: Knownwell.com/playbook

💬 Join the conversation on LinkedIn: https://www.linkedin.com/company/knownwell

🎧 Watch the full episode on YouTube: https://youtu.be/tYS_O8ByXCI

  continue reading

105 episodes

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