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How to use AI to accelerate product-led growth -- with Dave Boyce

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Manage episode 483720748 series 3559950
Content provided by Insightly. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Insightly or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Product-led growth thrives when customers can explore, try, and succeed—without ever needing to talk to sales. But designing that seamless, self-serve experience? That’s the hard part.

In this episode of Closing Time, Geoff Coutts sits down with Dave Boyce, Executive Chair and EVP of Product at Winning by Design, to explore how AI is transforming the PLG motion. From AI-guided demos and onboarding to post-sale copilots and intelligent product recommendations, they discuss how AI can fill in the gaps where human support once lived.

Dave also shares why the “self-service happy path” is essential for any PLG strategy—and what product leaders need to build before layering in AI. If you’re looking to scale more efficiently and put more power in your users’ hands, this one’s for you.

Watch the episode on YouTube.

Want expert advice delivered monthly to your inbox? Subscribe to the Closing Time newsletter to never miss an episode: https://bit.ly/3C5aZUw

Connect With:

• Dave Boyce: LinkedIn // Winning by Design

• Geoff Coutts: LinkedIn

• Insightly: Website // Facebook // Twitter // LinkedIn // YouTube

  continue reading

163 episodes

Artwork
iconShare
 
Manage episode 483720748 series 3559950
Content provided by Insightly. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Insightly or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Product-led growth thrives when customers can explore, try, and succeed—without ever needing to talk to sales. But designing that seamless, self-serve experience? That’s the hard part.

In this episode of Closing Time, Geoff Coutts sits down with Dave Boyce, Executive Chair and EVP of Product at Winning by Design, to explore how AI is transforming the PLG motion. From AI-guided demos and onboarding to post-sale copilots and intelligent product recommendations, they discuss how AI can fill in the gaps where human support once lived.

Dave also shares why the “self-service happy path” is essential for any PLG strategy—and what product leaders need to build before layering in AI. If you’re looking to scale more efficiently and put more power in your users’ hands, this one’s for you.

Watch the episode on YouTube.

Want expert advice delivered monthly to your inbox? Subscribe to the Closing Time newsletter to never miss an episode: https://bit.ly/3C5aZUw

Connect With:

• Dave Boyce: LinkedIn // Winning by Design

• Geoff Coutts: LinkedIn

• Insightly: Website // Facebook // Twitter // LinkedIn // YouTube

  continue reading

163 episodes

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