Building a company that runs smoothly without constant supervision is the dream of every business owner—but few achieve it. Adi Klevit reveals how documenting and implementing the right processes can transform a fast-growing company from chaotic to calm. She breaks down her eight-step system, starting with the leadership mindset needed to drive process adoption and ending with regular reviews to keep everything current and relevant.

Adi shares real-world stories of businesses that struggled with disorganization until they invested in creating a process culture. From working with seasoned sales teams to onboarding new hires faster, she highlights how proper documentation, accessible cloud-based systems, and hands-on training make all the difference. Throughout the conversation, Adi emphasizes the critical link between process adherence and measurable business outcomes, such as increased collections and reduced turnover.

The episode also dives into the importance of getting team buy-in early, leveraging multiple learning modalities (video, audio, visual) to improve training, and building scorecards to track process effectiveness. Adi’s insights are a must-listen for any founder or leader serious about scaling their company efficiently and sustainably.