In today's episode, we are thrilled to welcome a true expert in business and technology, Kevin Bonfield. With over two decades of experience that includes stints at Bain Capital, founding Concentre, and advising giants like Southwest Airlines and Tesla, Kevin brings a wealth of knowledge to our discussion.

We'll delve into Kevin's work with Concentre, his consulting firm that transforms private equity-backed companies by streamlining operations and integrating cutting-edge technology, often preparing them for sale.

We'll uncover his proven strategies for overcoming business challenges, particularly in companies that grow through acquisitions, and his hands-on role in driving organizational change. We'll also touch upon his successful initiatives, like developing a workforce management tool that significantly boosted a tolling company's EBITDA, and his unique "scale to execution" framework that ensures clarity, efficiency, and alignment for scalable business functions.

Additionally, Kevin will share his insights on the evolving use of AI and data in enhancing customer experiences, the shift towards global talent strategies, and his personal adventures in managing offshore operations, including challenging projects in places like Wuhan, China.

Stick around to hear Kevin's passion for organizational change and his journey with Concentre, pivoting from technology consulting to focusing on the private equity world. For more information on Concentre, visit consenter.net, and don’t forget to subscribe for more insights from top entrepreneurs and thought leaders. Let's dive in!