Using Learning Technology to Enhance Business Strategy with Brendan Noud
Manage episode 502932769 series 3554114
IN THIS EPISODE...
Brendan Noud, CEO and co-founder of LearnUpon, discusses the evolution of his learning management system (LMS) company. LearnUpon, which was founded by two individuals in 2012, and now employs over 300 people worldwide. Brendan highlights the importance of AI in enhancing administrative tasks and learner engagement. He also emphasizes the importance of businesses understanding their training goals and selecting LMSs that align with their specific needs.
LearnUpon prioritizes ease of use and learner experience, catering to diverse audiences, including employees, customers, and partners. LearnUpon's success is attributed to its customer-centric approach, 24/7 support, and strategic partnerships.
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WHAT TO LISTEN FOR:
1. Brendan’s path from consulting to founding LearnUpon.
2. Early challenges and the global growth of LearnUpon.
3. What makes LearnUpon’s learning management system (LMS) stand out?
4. How AI is used to enhance the platform.
5. Focus on customer partnership and 24/7 support.
6. Brendan’s tips for choosing an LMS.
7. How does LearnUpon handle customer feature requests?
8. What trends or risks does Brendan see in the LMS industry?
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FEATURED TIMESTAMPS:
[00:36] Brendan shares his background.
[01:14] Founding LearnUpon and its global growth.
[06:45] Description of an LMS and LearnUpon’s unique features.
[09:02] LearnUpon’s customer partnership approach.
[11:19] Integrating AI into the platform.
[14:04] Challenges of building a US customer base.
[20:06] Signature Segment: Brendan’s entry into the LATTOYG Playbook: Advice for companies choosing an LMS.
[22:45] Industry trends and risks.
[25:16] Balancing customer requests with product vision.
[29:50] Signature Segment: Brendan’s LATTOYG Tactic of Choice: Drive for Results
47 episodes