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Building Resilient Teams to Improve Outcomes for Customers - With Lisa Wallace, Corporate Director of People and Culture at WHG
Manage episode 494824743 series 3551223
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Lisa Wallace has a really interesting background, starting her career within HR in the commercial sector before gradually winding her way through more socially focussed organisations and ending up at whg, where she has spent the last 3 years.
Our conversation covers Lisa’s career, her interest in the housing sector and how closely entwined culture is with the service that customers receive. We also talked about building resilience in teams to get better outcomes for residents, and the future themes she feels housing associations should be getting ahead of.
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