))
Why Starbucks Is Killing It's Mobile-Only Pickup Stores For Better "Vibes" | Fast Five Shorts
Manage episode 502377410 series 3493475
Content provided by Omni Talk Retail. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Omni Talk Retail or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Starbucks is shutting down 80-90 mobile-only pickup stores because they lack "warmth and human connection." Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.
CEO Brian Niccol's surprising strategy shift prioritizes coffee house "vibes" over efficiency. Chris and Anne debate whether this move makes sense or signals deeper operational challenges at the coffee giant.
For the full episode head here: https://youtu.be/wKzV_5mqg64
Topics: Starbucks strategy, mobile pickup stores, customer experience, retail formats
#Starbucks #mobile #pickup #retail #customerexperience #coffeehouse
160 episodes
Share
