Comparing AL mental health to an internal peer support team
Manage episode 361967269 series 3471413
AI-powered mental health support may offer easy and accessible tools, but staff may not trust it due to concerns about data privacy and emotional intelligence. An alternative is to establish an internal peer support team that is independent of management and labor, which offers various advantages such as mutual aid, unique viewpoints, and employee confidence. Participating in a peer support team can promote a more psychologically safe and supportive workplace by encouraging greater transparency and honesty regarding mental health difficulties. Additionally, it can boost employee morale and empower them to take an active part in their own and their colleagues' well-being. This can result in higher program involvement and investment, as well as increased job commitment and motivation.
References:
- Glisson, C., & James, L. R. (2002). The effects of organizational climate on the implementation and effectiveness of a peer support program. Administration and Policy in Mental Health, 29(5), 341-357.
- Salgado, J. F., & Cooper, C. L. (1997). The effectiveness of peer support in the workplace. Journal of Occupational Health Psychology, 2(1), 97-110.
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