"Agentic AI is the biggest thing since the mobile phone."

Enterprises are reimagining IT through the lens of agentic AI, elevating it from a back-office utility to a strategic enabler of productivity, experience and innovation.

Dennis Perpetua explains how the true power of AI lies, not in flashy tools, but in creating connected, intuitive digital environments that empower employees and eliminate friction.

From the shift from SLAs to XLAs, to building digital co-workers instead of chatbots, Dennis shares how Kyndryl is building on the legacy of IBM to help businesses make AI work for people - not the other way around.

He joins Debbie Forster MBE for a conversation that redefines what future-ready IT should really look like.