Performance Time Episode 16: Performance and Customer Experience
MP3•Episode home
Manage episode 352199110 series 3435906
Content provided by Stephen Townshend. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stephen Townshend or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode we talk about measuring whether performance itself has a meaningful impact on customer experience, and how difficult it can be to answer that question.
…
continue reading
Hosted on Acast. See acast.com/privacy for more information.
28 episodes