Host Ashley Oxholm of the Benekiva Connects podcast recently interviewed new team member Krista Eger to discuss how they are tackling challenges in the male-dominated insurance industry. Ashley and Krista discussed strategies for increasing diversity, both in leadership and throughout the entire organization, as well as actions that can be taken to ensure that underrepresented individuals have a platform to share their voices. They highlighted existing initiatives like mentorship programs, internships, and outreach programs that target diverse communities.

They also discussed their shared experiences in navigating the insurance industry and the unique challenges faced by female professionals in this field. Krista recounted her mentors and support networks that helped her navigate the complexities of the industry. Also overcoming obstacles, achieving success, and helping her realize her value within herself and the companies she worked with.

Lastly, Krista shared the need for more education and support systems so women can gain access to resources that will help them succeed in the insurance industry. Through her insights, Krista helps women realize their potential and create a stronger voice for themselves in this vast industry.

Other subjects we covered on the show:

• When dealing with customers experiencing grief, strive to make the process of receiving benefits easier for them.
• Carriers should prioritize supporting women in the industry, offering fair wages, and showing an understanding of life outside of work.
• Claims processors should listen to frontline workers and empower them to put their ideas into place.
• Don't neglect claims - prioritize them and make sure they are paid out efficiently.

If you want to know more about Krista Eger, you may reach out to her at: