Eps 126 Why Cultural Intelligence Matters In Surveying With Marsha Ramroop

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Marsha Ramroop is an engaging and compelling speaker and former BBC journalist and leader. She’s a global award-winning inclusion strategist, and author with a passion for driving change in the built environment. She sees the sector as an opportunity to influence the creation of a more inclusive world. Marsha was the inaugural Director of Inclusion and Diversity at the Royal Institute of British Architects. She is the author of the book “Building Inclusion: Practical Guide to Inclusion in Architecture & the Built Environment,” published by Routledge.

Today, we talk about what cultural intelligence matters in surveying, and we discuss the importance of an inclusive perspective in policies, procedures and practices, which benefit all demographics. Marsha discusses her career transition from BBC to RIBA, highlights the need for systemic changes rather than identity-led initiatives to foster inclusion, and in her book, she advocates for actionable steps to address diversity and improve organisational culture.

What we Cover:

(00:00) Marsha’s background and experience in radio journalism
(11:12) The role of Director of Inclusion at RIBA
(22:50) The difference between diversity and inclusion
(25:13) What are inclusion led strategies in organisations?
(35:24) “It’s inclusion for all, or it’s not inclusion at all”
(37:48) Marsha’s experience of writing a book and why it serves as a practical guide
(44:22) What cultural intelligence is and its practical applications
(53:40) How to deal with mistakes and receive feedback
(58:17) Marsha’s hopes for the impact of her book

Resources:

Book: Building Inclusion: Practical Guide to Inclusion in Architecture & The Built Environment, by Marsha Ramroop https://www.routledge.com/Building-Inclusion-A-Practical-Guide-to-Equity-Diversity-and-Inclusion-in-Architecture-and-the-Built-Environment/Ramroop/p/book/9781032564838

Connect with Marsha Ramroop on LinkedIn https://www.linkedin.com/in/marsharamroop/
RIBA - Royal Institute of British Architecture https://www.architecture.com/
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The Surveyor Hub Community - Facebook https://www.facebook.com/groups/the.surveyor.hub.love.surveying/

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