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Jennifer Christie - Upgrading Your Ecom Customer Experience with Enhanced Shipping
Manage episode 335251835 series 3003148
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Jennifer Christie joins us to discuss her role as Partnership Lead at what3words, the groundbreaking mapping tool that splits the planet into 3 metre squares.
In this episode, we cover:
- Why street addresses as we know them are not optimised for today's world
- How ecommerce merchants can save time and money with shipping
- Where shipping comes into the customer experience
- Last mile efficiency
- Why sustainable brands need to consider their shipping policy
- How disabled customers experience shipping
You can connect with Jennifer on Linkedin https://www.linkedin.com/in/christiejennifer/
Go to dtcjourney.com for more about our ecommerce podcast
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