Hosts Dave Pribulka, Eden Ratliff, and Brandon Ford, are joined by Nancy Hess for a candid talk about what real change management looks like in local government. They explore how trust, timing, and human connection shape change — from labor negotiations to leadership teams to community-driven expectations.

A double header this week… be sure to check out the chat for this week’s show!

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⏱️ Show Notes

02:00 – 10:00 - What change management really looks like: buy-in, communication, and shifting expectations.

10:00 – 18:00 - Real-world examples: labor negotiations, labor dynamics, and the conditions that make change possible.

18:00 – 25:00 - External forces: AI, community pressure, and unexpected participation.

25:00 – 33:00 - Pacing and leadership: slowing down on purpose, avoiding rushed decisions, emotional intelligence.

33:00 – 42:00 - Trust, vulnerability, and the “blockbuster questions” that unlock better decisions.

42:00 – 44:00 - Wrap-up: reflections and close.