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Content provided by Vanessa Moldovan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Vanessa Moldovan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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Ep. 42 Navigating the First 90 Days as an RCM Leader with Doug Hires
Manage episode 505339154 series 3000080
Content provided by Vanessa Moldovan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Vanessa Moldovan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of 'For The Love of Revenue Cycle,' host Vanessa Moldovan and expert Doug Hires discuss crucial strategies for revenue cycle management (RCM) leaders in their first 90 days. Doug, with decades of healthcare operations experience, provides actionable guidance on assessing priorities, making a case for technology investments, and achieving quick wins to build credibility. The episode emphasizes the importance of communication, transparency, and keeping a business-focused perspective. Vanessa and Doug also delve into change management and how to address resistance in staff. The conversation provides a comprehensive framework for new leaders to navigate their roles effectively and make meaningful impacts quickly.
00:00 Introduction to the Podcast and Host
00:40 Today's Episode Overview: Prioritizing the First 90 Days
02:20 Guest Introduction: Doug Hires
02:37 Doug's Career Journey and Experience
03:40 Challenges for New Revenue Cycle Leaders
05:27 The Importance of Observation and Feedback
08:42 Triage and Prioritization in Revenue Cycle Management
14:08 Quick Wins and Business Impact
16:49 Justifying Technology Investments to Leadership
17:42 Understanding the Impact of Technology Changes
21:01 Change Management and Communication Strategies
23:22 Addressing Fears and Resistance to Change
27:53 Final Thoughts and Key Takeaways
89 episodes
Share
Manage episode 505339154 series 3000080
Content provided by Vanessa Moldovan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Vanessa Moldovan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of 'For The Love of Revenue Cycle,' host Vanessa Moldovan and expert Doug Hires discuss crucial strategies for revenue cycle management (RCM) leaders in their first 90 days. Doug, with decades of healthcare operations experience, provides actionable guidance on assessing priorities, making a case for technology investments, and achieving quick wins to build credibility. The episode emphasizes the importance of communication, transparency, and keeping a business-focused perspective. Vanessa and Doug also delve into change management and how to address resistance in staff. The conversation provides a comprehensive framework for new leaders to navigate their roles effectively and make meaningful impacts quickly.
00:00 Introduction to the Podcast and Host
00:40 Today's Episode Overview: Prioritizing the First 90 Days
02:20 Guest Introduction: Doug Hires
02:37 Doug's Career Journey and Experience
03:40 Challenges for New Revenue Cycle Leaders
05:27 The Importance of Observation and Feedback
08:42 Triage and Prioritization in Revenue Cycle Management
14:08 Quick Wins and Business Impact
16:49 Justifying Technology Investments to Leadership
17:42 Understanding the Impact of Technology Changes
21:01 Change Management and Communication Strategies
23:22 Addressing Fears and Resistance to Change
27:53 Final Thoughts and Key Takeaways
89 episodes
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Similar to For The Love of Revenue Cycle
An award-winning cannabis podcast for women, by women. Hear joyful stories and useful advice about cannabis for health, well-being, and fun—especially for needs specific to women like stress, sleep, and sex. We cover everything from: What’s the best weed for sex? Can I use CBD for menstrual cramps? What are the effects of the Harlequin strain or Gelato strain? And, why do we prefer to call it “cannabis” instead of “marijuana”? We also hear from you: your first time buying legal weed, and how ...
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Help me fill in the blanks of the practice of ED Critical Care. In this podcast, we discuss all things related to the crashing, critically ill patient in the Emergency Department. Find the show notes at emcrit.org.
…
continue reading
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continue reading
The BMJ brings you interviews with the people who are shaping medicine and science around the world.
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continue reading
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continue reading
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Go offline with the Player FM app!
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