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Neen James - Exceptional Experiences

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Manage episode 511427645 series 2943282
Content provided by Same Side Selling Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Same Side Selling Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Ian Altman and Neen James discuss Neen's latest book, "Exceptional Experiences," which explores creating luxury-level experiences in sales to build deeper client relationships and grow revenue. Neen identifies four luxury mindsets: Reluctant and Removed (28%), Pro Prioritizer (22%), Confident and Content (28%), and Luxury Lover (22%). She outlines the Experience Elevation Model with five luxury levers: Entice, Invite, Excite, Delight, and Ignite. Neen emphasizes the importance of personalization, customization, and anticipation in sales to create exceptional client experiences, ultimately driving revenue and client loyalty.

Discover Your Luxury Mindset Self-Assessment

  continue reading

385 episodes

Artwork
iconShare
 
Manage episode 511427645 series 2943282
Content provided by Same Side Selling Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Same Side Selling Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Ian Altman and Neen James discuss Neen's latest book, "Exceptional Experiences," which explores creating luxury-level experiences in sales to build deeper client relationships and grow revenue. Neen identifies four luxury mindsets: Reluctant and Removed (28%), Pro Prioritizer (22%), Confident and Content (28%), and Luxury Lover (22%). She outlines the Experience Elevation Model with five luxury levers: Entice, Invite, Excite, Delight, and Ignite. Neen emphasizes the importance of personalization, customization, and anticipation in sales to create exceptional client experiences, ultimately driving revenue and client loyalty.

Discover Your Luxury Mindset Self-Assessment

  continue reading

385 episodes

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