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DoorDash Outage and Uber Eats Customer Service Fail: Users Frustrated Again | Ep 260
Manage episode 495659600 series 2806862
We would love to hear your feedback!
The DoorDash outage and customer service failures highlight the vulnerabilities gig workers face when relying on a single platform for income. Tonight, we explore recent challenges facing delivery drivers and strategies for thriving in uncertain gig work environments.
News Links Ep 260
• DoorDash's widespread service outage left thousands of drivers without income for over five hours
• Having multiple apps is essential to avoid complete income loss during outages
• Philadelphia sports venue rides face issues with drivers cancelling rides when surge pricing activates
• Uber Eats customer support repeatedly misunderstood a customer trying to increase their driver's tip
• Rideshare customers get frustrated with AI or script-based support systems that don't listen
• A Florida grandmother delivering for Uber Eats suffered severe injuries from a dog attack
• Safety precautions all delivery drivers should take include assessing the surroundings before exiting the vehicles
• Waymo autonomous vehicles continue facing challenges in construction zones
• Octopus tablets provide free entertainment systems for rideshare drivers while offering monthly payments
Join our Telegram group to connect with fellow drivers and get real-time updates about app outages and market conditions. You can also support the show through our Patreon at patreon.com/thegigeconpodcast and receive bonus content, ad-free episodes, and early access to interviews.
Everything Gig Economy Podcast Related:
Want to earn more and stay safe? Download Maxymo
Love the show? You now have the opportunity to support the show with some great rewards by becoming a Patron. Tier #2 we offer free merch, an Extra in-depth podcast per month, and an NSFW pre-show https://www.patreon.com/thegigeconpodcast
The Gig Economy Podcast Group. Download Telegram 1st, then click on the link to join.
Chapters
1. DoorDash Outage and Uber Eats Customer Service Fail: Users Frustrated Again | Ep 260 (00:00:00)
2. Stories from the Road (00:04:20)
3. Doordash is down! (00:06:20)
4. Drivers creating a surge after events (00:11:39)
5. Uber Eats Customer Nightmare (00:18:30)
6. Roadie job is wack (00:23:31)
7. Driver gets shit from customer (00:26:20)
8. DD driver says something hilarious to the customer (00:31:24)
9. Waymo in the news (00:35:09)
10. Grandma delivering uber eats attacked (00:41:32)
318 episodes
Manage episode 495659600 series 2806862
We would love to hear your feedback!
The DoorDash outage and customer service failures highlight the vulnerabilities gig workers face when relying on a single platform for income. Tonight, we explore recent challenges facing delivery drivers and strategies for thriving in uncertain gig work environments.
News Links Ep 260
• DoorDash's widespread service outage left thousands of drivers without income for over five hours
• Having multiple apps is essential to avoid complete income loss during outages
• Philadelphia sports venue rides face issues with drivers cancelling rides when surge pricing activates
• Uber Eats customer support repeatedly misunderstood a customer trying to increase their driver's tip
• Rideshare customers get frustrated with AI or script-based support systems that don't listen
• A Florida grandmother delivering for Uber Eats suffered severe injuries from a dog attack
• Safety precautions all delivery drivers should take include assessing the surroundings before exiting the vehicles
• Waymo autonomous vehicles continue facing challenges in construction zones
• Octopus tablets provide free entertainment systems for rideshare drivers while offering monthly payments
Join our Telegram group to connect with fellow drivers and get real-time updates about app outages and market conditions. You can also support the show through our Patreon at patreon.com/thegigeconpodcast and receive bonus content, ad-free episodes, and early access to interviews.
Everything Gig Economy Podcast Related:
Want to earn more and stay safe? Download Maxymo
Love the show? You now have the opportunity to support the show with some great rewards by becoming a Patron. Tier #2 we offer free merch, an Extra in-depth podcast per month, and an NSFW pre-show https://www.patreon.com/thegigeconpodcast
The Gig Economy Podcast Group. Download Telegram 1st, then click on the link to join.
Chapters
1. DoorDash Outage and Uber Eats Customer Service Fail: Users Frustrated Again | Ep 260 (00:00:00)
2. Stories from the Road (00:04:20)
3. Doordash is down! (00:06:20)
4. Drivers creating a surge after events (00:11:39)
5. Uber Eats Customer Nightmare (00:18:30)
6. Roadie job is wack (00:23:31)
7. Driver gets shit from customer (00:26:20)
8. DD driver says something hilarious to the customer (00:31:24)
9. Waymo in the news (00:35:09)
10. Grandma delivering uber eats attacked (00:41:32)
318 episodes
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