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#311 The Human Element of AI-Driven Transformation with Steve Lucas, CEO at Boomi

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Manage episode 495612755 series 2285898
Content provided by DataCamp. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by DataCamp or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

The relationship between humans and AI in the workplace is rapidly evolving beyond simple automation. As companies deploy thousands of AI agents to handle everything from expense approvals to customer success management, a new paradigm is emerging—one where humans become orchestrators rather than operators. But how do you determine which processes should be handled by AI and which require human judgment? What governance structures need to be in place before deploying AI at scale? With the potential to automate up to 80% of business processes, organizations must carefully consider not just the technology, but the human element of AI-driven transformation.

Steve Lucas is the Chairman and CEO of Boomi, marking his third tenure as CEO. With nearly 30 years of enterprise software leadership, he has held senior roles at leading cloud organizations including Marketo, iCIMS, Adobe, SAP, Salesforce, and BusinessObjects. He led Marketo through its multi-billion-dollar acquisition by Adobe and drove strategic growth at iCIMS, delivering significant investments and transformation. A proven leader in scaling software companies, Steve is also the author of the national bestseller Digital Impact and holds a business degree from the University of Colorado.

In the episode, Richie and Steve explore the importance of choosing the right tech stack for your business, the challenges of managing complex systems, the role of AI in transforming business processes, and the need for effective AI governance. They also discuss the future of AI-driven enterprises and much more.

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339 episodes

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iconShare
 
Manage episode 495612755 series 2285898
Content provided by DataCamp. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by DataCamp or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

The relationship between humans and AI in the workplace is rapidly evolving beyond simple automation. As companies deploy thousands of AI agents to handle everything from expense approvals to customer success management, a new paradigm is emerging—one where humans become orchestrators rather than operators. But how do you determine which processes should be handled by AI and which require human judgment? What governance structures need to be in place before deploying AI at scale? With the potential to automate up to 80% of business processes, organizations must carefully consider not just the technology, but the human element of AI-driven transformation.

Steve Lucas is the Chairman and CEO of Boomi, marking his third tenure as CEO. With nearly 30 years of enterprise software leadership, he has held senior roles at leading cloud organizations including Marketo, iCIMS, Adobe, SAP, Salesforce, and BusinessObjects. He led Marketo through its multi-billion-dollar acquisition by Adobe and drove strategic growth at iCIMS, delivering significant investments and transformation. A proven leader in scaling software companies, Steve is also the author of the national bestseller Digital Impact and holds a business degree from the University of Colorado.

In the episode, Richie and Steve explore the importance of choosing the right tech stack for your business, the challenges of managing complex systems, the role of AI in transforming business processes, and the need for effective AI governance. They also discuss the future of AI-driven enterprises and much more.

Links Mentioned in the Show:


New to DataCamp?


  continue reading

339 episodes

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