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Does Your Labor Deserve a Technology Lifeline with Sue Graves
Manage episode 481766545 series 2854052
What if technology could improve human connection in senior housing—not replace it?
In our latest episode of the Senior Housing Investors Podcast, Sue Graves shares how thoughtfully implemented tech solutions are transforming both the resident experience and the employee experience in senior living communities.
From reducing staff turnover to streamlining operations, here are just a few highlights:
✅ Conversational AI handles up to 80% of routine inquiries
✅ Robotics reduce physical strain and increase efficiency
✅ Earned wage access has cut turnover by up to 60%
✅ QR code-enabled shuttle requests eliminate thousands of monthly calls
✅ Digital tipping improves retention and service quality
Susan makes it clear: the future of senior housing isn’t about replacing people—it’s about empowering them to focus on what matters most: meaningful, human-centered care.
🎧 Listen now and learn how to reimagine operations through tech.
📩 Want to connect? Reach Susan at [email protected] or on LinkedIn.
#SeniorHousing #TechInSeniorLiving #DigitalTransformation #EmployeeRetention #ResidentExperience #SeniorHousingInvestorsPodcast #HavenSeniorInvestments
Chapters
1. Technology as Human Companion (00:00:00)
2. Conversational AI Solutions Explained (00:14:49)
3. Automating Hiring & Training Processes (00:19:27)
4. Hospitality Robotics Applications (00:31:03)
5. Digital Tipping & Financial Wellness (00:40:01)
49 episodes
Manage episode 481766545 series 2854052
What if technology could improve human connection in senior housing—not replace it?
In our latest episode of the Senior Housing Investors Podcast, Sue Graves shares how thoughtfully implemented tech solutions are transforming both the resident experience and the employee experience in senior living communities.
From reducing staff turnover to streamlining operations, here are just a few highlights:
✅ Conversational AI handles up to 80% of routine inquiries
✅ Robotics reduce physical strain and increase efficiency
✅ Earned wage access has cut turnover by up to 60%
✅ QR code-enabled shuttle requests eliminate thousands of monthly calls
✅ Digital tipping improves retention and service quality
Susan makes it clear: the future of senior housing isn’t about replacing people—it’s about empowering them to focus on what matters most: meaningful, human-centered care.
🎧 Listen now and learn how to reimagine operations through tech.
📩 Want to connect? Reach Susan at [email protected] or on LinkedIn.
#SeniorHousing #TechInSeniorLiving #DigitalTransformation #EmployeeRetention #ResidentExperience #SeniorHousingInvestorsPodcast #HavenSeniorInvestments
Chapters
1. Technology as Human Companion (00:00:00)
2. Conversational AI Solutions Explained (00:14:49)
3. Automating Hiring & Training Processes (00:19:27)
4. Hospitality Robotics Applications (00:31:03)
5. Digital Tipping & Financial Wellness (00:40:01)
49 episodes
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