In this episode of Self Maid, I share my raw, unfiltered experience of setting up an offshore virtual call centre, something I know absolutely nothing about. It takes me right back to my early days in business, when every problem felt bigger than me and every decision was a step into the unknown.

Six years in, running a multi-location cleaning business, you’d think I’d have it all figured out. But the truth is, there are still challenges that make me feel completely out of my depth. I talk about the anxiety of not knowing what’s around the corner, the excitement of tackling new problems head-on, and why having a clear north star keeps me relentlessly moving forward, even when I have no idea what I’m doing.

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