#243 - Creating Unforgettable Client Experiences

Secret Sonics

Content provided by Ben Wallick and Carl Bahner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ben Wallick and Carl Bahner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

1M ago 56:18

MP3•Episode home

How do you create such an amazing client experience that artists wouldn't dream of working with anyone else? Carl unpacks key insights from Will Guidara's "Unreasonable Hospitality" and explores how to apply these principles to studio businesses. Discover practical ways to transform client interactions from transactional to unforgettable, whether you're working remotely or in-person.
Discover:

How thoughtful, personalized touches (like remembering a client's favorite tea or writing personalized notes) create deeper connections without breaking the bank
Specific tactics for making remote clients feel valued and appreciated
How to infuse your personal style into your studio environment (physical or virtual) to attract like-minded artists and create an immediate sense of connection that transforms the client experience

"Unreasonable Hospitality" - https://amzn.to/4jn4wVo
Ben and Carl's Weekly Inspiration Playlist - https://open.spotify.com/playlist/1IpnxDVoTY44JBV1j19H4h?si=0f80e020d8ae497e
LA Wildfire Relief:
Musicares - https://donor.musicares.org/page/lafirerelief
WAMTN - https://give.wearemovingtheneedle.org/campaign/654724/donate
Learn more about StudioLand - https://www.welcometostudioland.com/a/2147995182/bmyFf8p5
Download our free guide: "The Future-Proof Mixing Engineer: 8 Essential Skills for 2024 and Beyond" - https://mpe-ebook.benwallick.com/future-proof-mixing
Connect with us:
Secret Sonics - https://www.instagram.com/secretsonics
Ben - https://www.instagram.com/benwallickmusic/
Carl - https://www.instagram.com/carlbahner/
Learn more:
https://www.benwallick.com/
https://www.carlbahner.com/
This episode with edited by Gavi Kutliroff - https://www.instagram.com/pleasant_peasant_music/

277 episodes

#Music #Podcasting Education #Self-Improvement #Ben Wallick