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Getting to Yes, And… | Gary Noesner – ‘Lessons From an FBI Hostage Negotiator’
Manage episode 499830711 series 1128905
Kelly talks to Gary Noesner, a legendary agent who changed the way hostage negotiation was taught and implemented at the FBI. His book is “Stalling for Time: My Life as an FBI Hostage Negotiator”
“Before we can influence others we must first listen and understand.”
“Listening is the cheapest concession we can ever make.”
“Managing a crisis properly depends on managing information.”
Recent Posts
Second City Works presents “Getting to Yes, And”
167 episodes
Manage episode 499830711 series 1128905
Kelly talks to Gary Noesner, a legendary agent who changed the way hostage negotiation was taught and implemented at the FBI. His book is “Stalling for Time: My Life as an FBI Hostage Negotiator”
“Before we can influence others we must first listen and understand.”
“Listening is the cheapest concession we can ever make.”
“Managing a crisis properly depends on managing information.”
Recent Posts
Second City Works presents “Getting to Yes, And”
167 episodes
All episodes
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