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Scaling Business and Health: Insightful Conversation with Michael Critelli
Manage episode 495676289 series 3670903
In this episode of Scale Like a CEO, host Justin welcomes Michael Critelli, an influential leader with a diverse career spanning law, health, transportation, and more. Michael discusses the critical role of reducing stress for better health outcomes, shares his journey from attorney to CEO of Pitney Bowes, and his work with the Make Us Well Network. He emphasizes the importance of psychological safety, scalable processes, and the integration of AI in modern business. This episode offers valuable lessons on leadership, innovation, and organizational scaling.
00:00 Understanding the Impact of Stress on Health
00:29 Introduction to Scale Like a CEO Podcast
00:57 Meet Michael Critelli: Career Overview
02:22 Current Business Ventures and Health Initiatives
04:03 Creating a Low-Stress Work Environment
07:59 Lessons in Leadership and Accountability
13:30 AI in Business: Challenges and Opportunities
20:53 Scaling Organizations: Key Factors
26:24 Scaling Psychological Safety
28:54 Conclusion and Contact Information
Chapters
1. Health Crisis vs Healthcare Crisis (00:00:00)
2. Creating Low-Stress Work Environments (00:05:07)
3. Psychological Safety and Mistake Ownership (00:09:07)
4. AI Adoption and Change Management (00:14:27)
5. Scaling Companies: Three Key Principles (00:21:13)
6. Scaling Psychological Safety (00:26:45)
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