Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by Revenue Hub. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Revenue Hub or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Player FM - Podcast App
Go offline with the Player FM app!

3+3+3 Ep2: Personalised Pricing, Always On and Booking Decline

47:35
 
Share
 

Manage episode 515223821 series 3270221
Content provided by Revenue Hub. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Revenue Hub or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
The hotel industry is at a crossroads. In our latest conversation, we tackled three issues that could reshape how we drive revenue and lead our teams (you can also watch the discussion on YouTube - https://youtu.be/phyPUpQQM4k):
đŸ”č Personalised Pricing
Is it the next big leap - or a guest trust disaster waiting to happen? Airlines and retail are moving fast, but are hotels really ready for true 1:1 pricing? Or is sharper segmentation + attribute-based selling a safer path?
đŸ”č The “Always-On” Culture
Revenue never sleeps - but do we? The pressure to be constantly available may feel like strength, but in reality, it’s a recipe for burnout and poor decisions. The leaders winning today are focusing on output over input and drawing clear boundaries around what counts as an “emergency.”
đŸ”č Booking.com Losing Share
We’re seeing Booking.com production slipping in some markets, with growth shifting toward Expedia and direct. Is it dilution (apartments flooding the platform)? Legal and EU pressure? Or a sign that hotels are finally clawing back some control?
👉 The takeaways:
  • Experiment with personalisation, but keep fairness + transparency at the core.
  • Protect your teams (and yourself) by setting boundaries - performance > hours online.
  • Diversify your distribution mix now. The OTA landscape is shifting faster than most realise.
đŸ”„ Question for you:
Would you trial true personalised pricing if the technology existed - and how would you keep it fair for your guests?

👇 Share your thoughts - we’d love to hear how you’re tackling these challenges in your hotels.
#HotelRevenue #RevenueManagement #DirectBookings #OTAStrategy #PersonalisedPricing #AttributeBasedSelling #HospitalityLeadership #WorkLifeBalance #AIinHospitality #Bookingcom #Expedia #HotelMarketing #DistributionStrategy #PMS #RMS #HotelDistribution
  continue reading

183 episodes

Artwork
iconShare
 
Manage episode 515223821 series 3270221
Content provided by Revenue Hub. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Revenue Hub or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
The hotel industry is at a crossroads. In our latest conversation, we tackled three issues that could reshape how we drive revenue and lead our teams (you can also watch the discussion on YouTube - https://youtu.be/phyPUpQQM4k):
đŸ”č Personalised Pricing
Is it the next big leap - or a guest trust disaster waiting to happen? Airlines and retail are moving fast, but are hotels really ready for true 1:1 pricing? Or is sharper segmentation + attribute-based selling a safer path?
đŸ”č The “Always-On” Culture
Revenue never sleeps - but do we? The pressure to be constantly available may feel like strength, but in reality, it’s a recipe for burnout and poor decisions. The leaders winning today are focusing on output over input and drawing clear boundaries around what counts as an “emergency.”
đŸ”č Booking.com Losing Share
We’re seeing Booking.com production slipping in some markets, with growth shifting toward Expedia and direct. Is it dilution (apartments flooding the platform)? Legal and EU pressure? Or a sign that hotels are finally clawing back some control?
👉 The takeaways:
  • Experiment with personalisation, but keep fairness + transparency at the core.
  • Protect your teams (and yourself) by setting boundaries - performance > hours online.
  • Diversify your distribution mix now. The OTA landscape is shifting faster than most realise.
đŸ”„ Question for you:
Would you trial true personalised pricing if the technology existed - and how would you keep it fair for your guests?

👇 Share your thoughts - we’d love to hear how you’re tackling these challenges in your hotels.
#HotelRevenue #RevenueManagement #DirectBookings #OTAStrategy #PersonalisedPricing #AttributeBasedSelling #HospitalityLeadership #WorkLifeBalance #AIinHospitality #Bookingcom #Expedia #HotelMarketing #DistributionStrategy #PMS #RMS #HotelDistribution
  continue reading

183 episodes

Alle Folgen

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play