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Ep. 1 Not Omnichannel - the Customer Channel
Manage episode 304603394 series 2994511
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We are swiftly moving into a new age of retail. Normal is no more. Stores remain important, but now they play a different role. We have moved beyond omni-channel or even a unified shopping experience.
This is the age of the Customer Channel.
RETAIL DONE RIGHT is produced by Jeff Fisher & Cristene Gonzalez-WertzLet's go shopping!
- Email Jeff at [email protected] and connect on LinkedIn here
- Email Cristene at [email protected] and connect on LinkedIn here
- Follow us on Instagram @retaildoneright
- Tweet us @RetailD0neRight
- Michael Cooke is our brilliant sound engineer and editor
- Jade Siriswad composed our theme music
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