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Reimagining Workers’ Comp Education with Qiana: Creative Strategies That Work
Manage episode 477562911 series 3424235
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What happens when you blend creativity with one of the most traditional industries out there? Woodruff Sawyer, Senior Claims Consultant, Qiana Redmond—better known as "Q"—is flipping the script on workers’ comp education through personalized learning and interactive games. From turning HR trainings into Family Feud-style competitions to hosting her signature “Ask Q Work Comp Sessions,” Qiana makes complex topics not only accessible but also fun.
With two decades of experience as a claims examiner and broker, Qiana brings fresh solutions to post-pandemic challenges like remote work injuries and industry knowledge gaps. Her innovative approach proves that even in insurance, creativity isn’t just welcome—it’s essential.
Chapters
1. Getting Better at What You Do (00:00:00)
2. Kiana's Journey into Workers' Comp (00:04:18)
3. Unexpected Changes in the Industry (00:07:10)
4. The Creation of "Ask Q" Sessions (00:10:50)
5. Workers' Comp Family Feud Game (00:15:00)
6. Playing Friendly Feud Live Demo (00:18:41)
7. Advice on Creative Client Approaches (00:21:28)
121 episodes
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