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Navigating Difficult Client Situations as a Coach
Manage episode 428187396 series 3368825
Content provided by Emily Merrell and Lexie Smith, Emily Merrell, and Lexie Smith. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Emily Merrell and Lexie Smith, Emily Merrell, and Lexie Smith or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
This week’s episode focuses on navigating challenging client situations. Em and Lex discuss their experiences with difficult clients—aka the “Karents” of coaching—emphasizing the importance of handling these situations tactfully and professionally. They review common and less common challenges coaches may face with clients, including procrastination and lack of follow-through, and emphasize the importance of setting clear boundaries.
Here’s what you’ll learn:
- Strategies for managing argumentative and unprepared clients
- Tips on how to set expectations upfront and how to reset if needed
- Different moments that Em and Lex have had with difficult clients, and how they navigated them
- What they’ve learned from those moments
- Different ways to handle certain financial conversations with clients
- And more!
Listener Links:
- Follow Em & Lex on Instagram at @readysetcoachcommunity
- Sign up for the Ready Set CLIENTS Conference/Learn More: https://www.readysetcoachprogram.com/clients
- Join the Ready Set Coach Community: www.readysetcoachcommunity.com
- Learn more about Second Degree Society and THEPRBAR Inc.
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