In today's episode, Frank Congiu is joined by Carolyn Roach, CHRO at XPO, one of the largest logistics companies in North America. Carolyn shares her unique career journey, which has included purposeful pivots into industries like finance and fiber optics. She discusses what it means to lead with authenticity across different workforces, from corporate offices to frontline drivers.

Carolyn also details how her team is using a "field first" mindset to redefine its talent strategy and why she believes modern HR leaders must be equal parts strategist, operator and storyteller. The conversation also covers the integration of AI, how to encourage teams to experiment without fear and the importance of empowering employees with new technology. This episode is for anyone curious about leading cultural change and staying grounded in an evolving industry.