When you think about AI, is it merely a tool or an agent for change? Suraiya Khoja, VP of Product & Enterprise Innovation at NRG, spends her days leading an incredible team, turning energy data into real-time insights and systems that serve people across the value chain. Working at the intersection of analytics, transformation, and innovation, Suraiya has built her career with a deep focus on people, outcomes, and sustainable scaling. Today's conversation explores how human centered AI and data is transforming energy innovation at scale, turning technology into solutions that truly empower everyone.

Key Insights & Timestamps

• [00:00] Podcast begins
• [01:23] Suraiya’s Story: Financial background, childhood in India, & early interest in tech
• [08:33] Tech as a Force for Meaningful Change: Looking beyond the tools to prompt potential
• [15:56] People-First Perspective: Customer experience needs innovative tech solutions
• [23:10] Learning the Language of AI: Managing change & navigating the AI transition
• [29:46] Enterprise Architecture Meets Innovation: Balancing speed, security & sustainability
• [39:02] Energy Isn’t Just Energy: Empowering future leaders & innovators with collaboration
• [50:06] Lightning Round: Taking risks, getting inspired, & meeting people where they are

Guest SpotlightSuraiya Khoja ● LinkedIn

Suraiya Khoja is VP of Product & Enterprise Innovation at NRG Energy. Suraiya leads a team at the intersection of product, analytics, and business transformation—helping NRG turn data into real-time insights and systems that serve people across the energy value chain. She’s worked across the energy sector at Direct Energy and built her career with a deep focus on people, outcomes, and innovation at scale.

Resources Mentioned:

NRG Energy | nrg.com

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💡ABOUT US

Prompting Potential is your front-row seat to the future of innovation from the inside out. This series dives into the world of intrapreneurs—bold innovators inside organizations—who are challenging norms, integrating AI, and driving transformation.

Each episode, host Roger Rohatgi, Chief AI Officer at Chai, (LinkedIn) sits down with Fortune 500 execs, creative technologists, and influential leaders turning internal challenges into breakthrough impact. From rethinking leadership to reshaping the future of work, these conversations show how creativity, courage, and smart strategy—paired with AI—can unlock extraordinary progress.

Whether you're navigating AI adoption or championing change inside your company, Prompting Potential is your guide to unlocking the impact within: https://www.heychai.ai/podcast