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Chris Gehlen on Service & Technical Response Center

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Manage episode 209075650 series 2322472
Content provided by Prinergy Tech Talk Series. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Prinergy Tech Talk Series or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
A Podcast Interview with Chris Gehlen, Manager of the Unified Workflow Solutions team in the Kodak Technical Response Center. In this Podcast Chris covers several topics, including: • The tiered structure and collaborative organization that exists within the Kodak Technical Response Center to service our Prinergy customers • Two ways that customers can engage with the Kodak Technical Response Center and why submitting a request via Partner Place is a preferred method • The most common Prinergy issues or problems that our customers experience that drive them to engage the Kodak Technical Response Center • Proactive actions and preventive measures that customers can take to accelerate troubleshooting efforts
  continue reading

13 episodes

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Manage episode 209075650 series 2322472
Content provided by Prinergy Tech Talk Series. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Prinergy Tech Talk Series or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
A Podcast Interview with Chris Gehlen, Manager of the Unified Workflow Solutions team in the Kodak Technical Response Center. In this Podcast Chris covers several topics, including: • The tiered structure and collaborative organization that exists within the Kodak Technical Response Center to service our Prinergy customers • Two ways that customers can engage with the Kodak Technical Response Center and why submitting a request via Partner Place is a preferred method • The most common Prinergy issues or problems that our customers experience that drive them to engage the Kodak Technical Response Center • Proactive actions and preventive measures that customers can take to accelerate troubleshooting efforts
  continue reading

13 episodes

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