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How Khadim Batti Built Whatfix Into a ~$900 Million Global SaaS Leader | Podcast
MP3•Episode home
Manage episode 501453838 series 3248654
Content provided by Prime Venture Partners: Early Stage VC Fund. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Prime Venture Partners: Early Stage VC Fund or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
How do you pivot from an early idea that didn’t work ➝ to building a global SaaS leader trusted by 700+ enterprises?
In this full episode of the Prime Podcast, Khadim Batti (Co-founder & CEO, Whatfix) reveals the raw founder journey:
- The pivot moment that sparked Whatfix
- Hustling with 500 cold emails to close first customers
- Landing a Fortune 10 client at $25/month (and why logos matter more than price)
- Why product-market fit keeps evolving
- Scaling SaaS from India ➝ US with 85+ Fortune 500 clients
- Raising $270M and turning investors into growth partners
- How AI is shaping the future of digital adoption
📌 Hosted by Gaurav Ranjan, Principal at Prime Venture Partners
📌 Episode Timestamps
00:00 – Introduction
02:40 – Creating a Category Before It Existed
08:30 – PMF as a Moving Target
12:20 – 500 Emails & First Customers
15:50 – Why Focus on the US Market
18:40 – Fortune 10 Customer at $25
22:10 – Narrowing Down GTM
25:00 – Selling to Enterprises
30:00 – India vs US Sales Teams
37:00 – Fundraising Lessons
44:20 – How AI is Changing Digital Adoption
47:19 – Making Investors Work for You
📺 Subscribe for more founder journeys
#SaaS #Entrepreneurship #Whatfix #Founders #StartupJourney #VentureCapital #ScalingStartups #IndiaToGlobal #DigitalAdoption #Leadership #StartupEcosystem #FounderLessons #CategoryCreation #PrimeVenturePatnersPodcast
Chapters
1. Origins of WhatFix as a Help Widget (00:00:00)
2. Creating a New Category in Digital Adoption (00:04:30)
3. PMF as a Moving Target (00:08:27)
4. 500 Emails & First Customers (00:12:20)
5. Why Focus on the US Market (00:15:50)
6. Fortune 10 Customer at $25 (00:18:40)
7. Narrowing Down GTM (00:22:10)
8. Selling to Enterprises (00:25:00)
9. India vs US Sales Teams (00:30:00)
10. Fundraising Lessons (00:37:00)
11. How AI is Changing Digital Adoption (00:44:20)
12. Making Investors Work for You (00:47:19)
178 episodes
MP3•Episode home
Manage episode 501453838 series 3248654
Content provided by Prime Venture Partners: Early Stage VC Fund. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Prime Venture Partners: Early Stage VC Fund or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
How do you pivot from an early idea that didn’t work ➝ to building a global SaaS leader trusted by 700+ enterprises?
In this full episode of the Prime Podcast, Khadim Batti (Co-founder & CEO, Whatfix) reveals the raw founder journey:
- The pivot moment that sparked Whatfix
- Hustling with 500 cold emails to close first customers
- Landing a Fortune 10 client at $25/month (and why logos matter more than price)
- Why product-market fit keeps evolving
- Scaling SaaS from India ➝ US with 85+ Fortune 500 clients
- Raising $270M and turning investors into growth partners
- How AI is shaping the future of digital adoption
📌 Hosted by Gaurav Ranjan, Principal at Prime Venture Partners
📌 Episode Timestamps
00:00 – Introduction
02:40 – Creating a Category Before It Existed
08:30 – PMF as a Moving Target
12:20 – 500 Emails & First Customers
15:50 – Why Focus on the US Market
18:40 – Fortune 10 Customer at $25
22:10 – Narrowing Down GTM
25:00 – Selling to Enterprises
30:00 – India vs US Sales Teams
37:00 – Fundraising Lessons
44:20 – How AI is Changing Digital Adoption
47:19 – Making Investors Work for You
📺 Subscribe for more founder journeys
#SaaS #Entrepreneurship #Whatfix #Founders #StartupJourney #VentureCapital #ScalingStartups #IndiaToGlobal #DigitalAdoption #Leadership #StartupEcosystem #FounderLessons #CategoryCreation #PrimeVenturePatnersPodcast
Chapters
1. Origins of WhatFix as a Help Widget (00:00:00)
2. Creating a New Category in Digital Adoption (00:04:30)
3. PMF as a Moving Target (00:08:27)
4. 500 Emails & First Customers (00:12:20)
5. Why Focus on the US Market (00:15:50)
6. Fortune 10 Customer at $25 (00:18:40)
7. Narrowing Down GTM (00:22:10)
8. Selling to Enterprises (00:25:00)
9. India vs US Sales Teams (00:30:00)
10. Fundraising Lessons (00:37:00)
11. How AI is Changing Digital Adoption (00:44:20)
12. Making Investors Work for You (00:47:19)
178 episodes
All episodes
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