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Why does everyone want your 5-star rating?

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Manage episode 508427834 series 2466363
Content provided by The Washington Post. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Washington Post or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

The request for five stars — from airport parking lots, orthopedists or even your local liquor store — seems to be filling our inboxes more and more every single day. But do our reviews and ratings even matter?

Host Elahe Izadi chats with feature reporter Ashley Fetters Maloy about review culture, how our feedback can transform businesses big and small, and why our ratings are reshaping our relationship to companies and ourselves. So, if you’ve read this far, make sure to listen to our show then rate and review it wherever you get your podcasts.

Today’s show was produced by Thomas Lu with help from Peter Bresnan and Rennie Svirnovskiy. It was mixed by Sean Carter. And edited by Ted Muldoon with help from Maggie Penman.

Subscribe to The Washington Post here.

Check out The Washington Post’s Letterboxd here.

  continue reading

1832 episodes

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Why does everyone want your 5-star rating?

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Manage episode 508427834 series 2466363
Content provided by The Washington Post. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Washington Post or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

The request for five stars — from airport parking lots, orthopedists or even your local liquor store — seems to be filling our inboxes more and more every single day. But do our reviews and ratings even matter?

Host Elahe Izadi chats with feature reporter Ashley Fetters Maloy about review culture, how our feedback can transform businesses big and small, and why our ratings are reshaping our relationship to companies and ourselves. So, if you’ve read this far, make sure to listen to our show then rate and review it wherever you get your podcasts.

Today’s show was produced by Thomas Lu with help from Peter Bresnan and Rennie Svirnovskiy. It was mixed by Sean Carter. And edited by Ted Muldoon with help from Maggie Penman.

Subscribe to The Washington Post here.

Check out The Washington Post’s Letterboxd here.

  continue reading

1832 episodes

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