Asset Intelligence in Lending: SOC2, Risk Mitigation & Recovery Strategy with Brian Noble
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In this inaugural episode of Portfolio Perspective: Managing Risk & Seizing Opportunity, host Andrew Pace sits down with Brian Noble—CEO, co-founder, and industry trailblazer behind Asset Compliant Solutions. With over 25 years of experience, Brian shares his unique perspective on how the asset recovery and collections space has evolved from transactional services to strategic partnerships rooted in compliance, innovation, and brand protection.
Key Topics Discussed:
- Culture as a Competitive Advantage: How ACS’s culture of collaboration and compliance drives innovation and long-term client success
- Economic Cycles & Lending: Navigating the impact of inflation, interest rates, and borrower behavior on portfolio performance
- Risk Mitigation: Why proactive, earlier-stage service provider engagement is key to protecting asset value
- Compliance & Technology: SOC2 isn’t just a checkbox—it’s foundational to trust and operational efficiency
- Strategic Partnerships vs. Vendor Relationships: How ACS positions itself as an extension of the client’s team
- The Role of APIs & Automation: Creating seamless client experiences and reducing costly human error through smarter tech
- Talent & Empathy: Why hiring for emotional intelligence and problem-solving abilities is essential in collections and recovery
- The Future of Lending & Recovery: Embracing AI, data-driven decision-making, and end-to-end service capabilities
Executive Takeaways:
"Today’s market conditions require a more sophisticated approach to managing at-risk assets. The traditional recovery model focuses too late in the cycle."
"Your recovery partner’s actions directly impact your brand reputation in an era of instant feedback."
"SOC2 compliance isn’t optional—it’s protection against regulatory and reputational risk."
"Time-to-resolution is the KPI that most directly impacts your portfolio’s NPV."
Subscribe to Portfolio Perspective: Managing Risk & Seizing Opportunity for more conversations with leaders across lending, recovery, and compliance.
For more information, visit Asset Compliant Solutions.
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