Can A Podcast Create B2B Lead Generation For A Healthcare Market Researcher? Ponderings From The Perch podcast

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Can a Podcast Create B2B Lead Generation for a Healthcare Market Researcher?

3d ago 28:57

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Years of experience in healthcare insights is worth its weight in gold.

On this episode of Ponderings from the Perch, the Little Bird Marketing podcast, host and CEO Priscilla McKinney talks with guest and President of the Research & Planning Group, Sean Jordan, about the critical challenges facing marketing research today and the specific experience of working mostly in healthcare. They explore how healthcare organizations lag behind other industries in adopting marketing best practices, why emergency departments create paradoxical brand experiences, and how data quality issues threaten the reliability of modern research methodologies. Jordan also shares about his new podcast, ⁠The Marketing Gateway⁠.

Together, they have a few thoughts on the growing crisis in research data quality, particularly the overuse of research panelists who may not provide authentic responses. They discuss the rise of VPNs, spoofing technologies, and how generative AI has created an arms race between researchers trying to verify respondent authenticity and fraudsters finding new ways to game the system. "We're at the point where 30 to 40% of panel respondents can be fraudulent. And that's not a statistic that I made up," Jordan explains. "That's what the people who sell these panels will tell you."

But after discussing the insights industry at large, they go deeper, where Jordan explains his work with organ procurement organizations, where the research stakes couldn't be higher. With hundreds of thousands of people waiting for transplantable organs, these federally designated nonprofits face complex challenges around donor family consent, ethical practices, and maintaining public trust. He highlights another interesting conundrum in healthcare with the revelation that healthcare systems often subcontract their emergency departments to physician groups, creating a disconnect in which patients report terrible emergency experiences but excellent hospital care once admitted. This paradox undermines hospital brand equity and underscores why organizations need to reclaim control of their front-door experience.These two issues alone show why it is important to have deep experience in the healthcare vertical in order to come alongside companies and help them make better decisions - based on great data.

Music written and performed by Leighton Cordell.

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