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How many people have you helped get what they want? 20 Great Answers with Patrick Pathinathan, Global Client Director at ServiceNow
Manage episode 507102085 series 3552551
Join your host and Executive Creative Director Barrie Seppings as he asks Patrick our patented ‘20 Questions’ and uncovered the power of curiosity, what it takes to mentor 1000 people and how he learnt to speak his mind, even when no-one is asking.
Welcome back to this month’s “Plugged In, Switched On” podcast from Splendid Group.
The interview format at Plugged In, Switched On is very simple: we ask every guest the same 20 Questions and invariably we get 20 different (but always great) answers. Here are some of our favourites from our interview with Patrick:
- How do you cope with the rapid pace of change in the tech business?
- What’s the one moment ion your career you wish you could re-do?
- How do you maintain a healthy lifestyle in such a demanding role?
- What’s the one thing that’s gone on for too long in this industry?
Patrick Pathinathan is a highly accomplished Sales Director and Non-Executive Board Director with a proven track record of driving revenue growth, building high-performance teams, and delivering transformative outcomes for clients. His expertise lies in the financial services sector, Mutual Banking, Mining and not-for-profit sector. He is currently a Global Client Director at ServiceNow. LinkedIn
Barrie Seppings is the Executive Creative Director of The Splendid Group and the host of Plugged In, Switched On. Connect with Barrie on LinkedIn.
Thanks for listening!
If you want to learn more about Splendid Group , see some of our work or meet any of our people, visit splendidgroup.com
Chapters
1. How many people have you helped get what they want? 20 Great Answers with Patrick Pathinathan, Global Client Director at ServiceNow (00:00:00)
2. Question 1: What is your company actually selling, and why should anybody pay good money for it? (00:02:24)
3. Question 2: Did you grow up dreaming of becoming a global client director or working in technology? When you were in high school or going through higher education, what did a younger Patrick think he was going to do, or what was he encouraged doing? (00:04:35)
4. Question 3: You talk about how much you love your job and you find it a real passion and a calling. Which part specifically do you find yourself spending more time on? (00:09:31)
5. Question 4: What's the one career moment or a move you wish you could go back and undo? (00:11:49)
6. Question 5: Who have you learnt the most from in your career, would you say, even if it was perhaps what not to do? (00:14:20)
7. Question 6: How do you, Patrick, convince yourself to get up every morning and go like, "Oh my God, I've got to learn this other new thing, that must get tiring." I mean, you're a curious person, you like learning, but there's a limit. (00:15:46)
8. Question 7: What do you do to give yourself that work-life balance and to stay physically and mentally healthy in a high-pressure job like yours? (00:18:50)
9. Question 8: Have you found an audience sector or an industry or even a geography that you think really are unique and do need to be treated a bit differently? (00:21:30)
10. Question 9: What's the campaign or event or idea or launch that you've seen that you really wish you'd done or just simply admire? (00:23:51)
11. Question 10: What's the one thing in this industry that's gone on for too long? Patrick, when you're in charge, what are you going to fix? (00:25:05)
12. Question 11: What's the one question you'd ask of a marketing agency if you knew they had to tell you the truth? (00:26:07)
13. Question 12: As a leader, how do you make the call between continuing to collaborate with someone versus when's the moment you step back and let them do their thing and work it out? (00:27:07)
14. Question 13: What's a long held belief, Patrick, that you've had about marketing? (00:29:16)
15. Question 14: Which tactics or approaches are you seeing that's working for you specifically in your role in these sales and consulting engagements in these pitches and these RFPs and the pursuits that we were talking about within ABM? (00:30:56)
16. Question 15: What's the one that is really bugging you right now, and what do you feel like is a language or an idea that's probably a little dusty that should get a call back? (00:33:54)
17. Question 16: What do you get out of bed for? I mean, you get out of bed pretty early because you're up at 05:00 as you say. What is driving you? (00:35:36)
18. Question 17: What is the most unexpected or unusual situation or location you've found yourself in thanks to your working career? (00:37:41)
19. Question 18: What was the pandemic and the lockdown experience like for you and your family, and how has that changed the way you work now? What's been a carry on from that period? (00:39:39)
20. Question 19: Lots of businesses, lots of companies say they want their staff to bring their whole self to work. Is that true for you in ServiceNow? (00:41:30)
21. Question 20: Do you have a secret weapon in work or in life? And if you do, will you tell us what it is? (00:43:22)
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