Welcome back to PlanetLaundry, the podcast where we bring you the most insightful stories and game-changing ideas from innovators within the laundry industry. In this episode, host Matt DeWolf sits down with Alex Jekowsky, co-founder and CEO of Cents, to dive deep into the world of artificial intelligence and its rapidly evolving role in laundry operations.

Alex shares his journey into the laundromat industry, revealing how a mix of curiosity, entrepreneurial drive, and first-hand experiences led him to build a company devoted to supporting independent operators. Together, Matt and Alex unpack the real meaning behind the AI buzz, distinguishing hype from practical solutions, and explore how technology—when used thoughtfully—can make everyday business tasks easier, more efficient, and even more human.

From understanding what AI actually is (and isn’t), to how operators can get educated and start leveraging these tools, this conversation offers practical takeaways for anyone curious about the future of tech in laundry.

Whether you’re a longtime owner or just starting out, tune in for actionable strategies, honest advice on choosing vendors, and a fresh perspective on finding balance between innovation and personal connection in today’s digital world.