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What does safety really mean for those on the frontline of parking enforcement?

In this second part of our deep dive into frontline safety, Captain Nick Nicholas—an IACP 40 Under 40 award recipient and longtime law enforcement leader—reflects on the risks parking professionals face every day and what it will take to create a true culture of safety.

With clarity and candor, Captain Nick traces the surprising parallels between parking enforcement and policing, making a strong case for better training, smarter systems, and support that lasts beyond the workday.

From conflict de-escalation to emotional resilience, Nick challenges industry leaders to take safety seriously, offering practical frameworks, real-world examples, and a call to empower the people doing the hardest work.

Have your own experience or insight to share?

Reach out and join the conversation at linkedin.com/company/parking-live/

Topics Covered

• Redefining enforcement as compliance
• Underreported assaults and emotional tolls
• Training gaps in frontline parking operations
• Empowerment, culture, and decision-making
• Public perception and shifting the narrative

✅ Credits

Parking Live is a production of Modaxo Media Group, passionate about moving the world’s people.

• Hosts & Producers — Jade Neville and Matt Darst
• Executive Producer — Julie Gates
• Producer & Editor — Chris O’Keeffe
• Associate Producer — Cyndi Raskin
• Recording Engineer — Patrick Emile
• Brand Design — Tina Olagundoye

⚠️ Disclaimer

The views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.